General Computing Information
Desktop Computer Support
- If the computer is managed by IS (the College support team) please email IS.Helpline at ed.ac.uk or telephone 51 5151.
- If the computer is managed by Psychology IT support please email psych.support at ed.ac.uk.
When submitting support requests please include the machine name and room number (the machine name is generally on a card or sticker attached to the machine).
The computing support policy document has more detail about which team to contact.
Equipment Wishlist
The equipment wishlist is a web form for members of Psychology teaching, research and support staff to list equipment (equipment in general, not just computing equipment) and other resource needs.
Its purpose is to encourage staff to consider resources over a longer (three or five-year) time scale, in response to a request from School for forward-planning.
Everyone’s wishes are visible to everyone else.
The list will be used both over the short term and the longer term. Over the short term the list will be prioritised by the resources committee to disburse the year's SHEFC allocation. Over the longer term commonalities will emerge and may lead to resource sharing and other economies of scale.
To view the list and add wishes you willll need the username/password; please contact Cedric Macmartin for the username and password.
General Information
Information for new members of staff
Procedure for ordering new computing equipment
Mailing lists
The mailing list service in use at the University of Edinburgh is called Sympa which replaces the Majordomo system, offering more functionality. User and list owner instructions are provided below along with an explanation of super and sub lists, as well as a run-through of list email commands.
PPLS File Services
Please follow the server links below for information about getting an account and connecting to servers available to staff in the PPLS domain.
Printing
Colour Laser Printing
This facility is for teaching and research staff, but not for research students.
To install the printer on your desktop computer, use either:
- Start>Printers and Faxes>Add a Printer
or - Start>Control Panel>Add Network Printers
Enter the name of the network printer like this:
\\hsseverest.hss.ed.ac.uk\PPLS-PSY-Secretaries
Replacing toner and ink cartridges
To replace an empty toner or inkjet cartridge on a Psychology-supported printer send an email to: psychology-computing@lists.ed.ac.uk
Please provide the cartridge type number or printer make and model in your message.
Alternatively, visit room G7 with any of the information requested above and one of the computing support staff will arrange a replacement cartridge for the printer.
If you replace the cartridge yourself please leave the old cartridge with one of the staff in G7 for reordering and recycling purposes.
Software
Laptop Clinics
Do you have a laptop running Windows or Mac OS X?
There are free laptop clinics open to all students, visitors and staff at the University to provide help with diagnosing and fixing a wide range of software faults as well as general system clean-up and maintenance.